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Frequently Asked Questions
How long for product shipping?
Estimated Delivery Times
Most orders are processed and shipped out within 3 working days. Some products are rare or ship from overseas. Expected delivery:
3-5 days for 80% of orders.
6-8 days for 15% of orders.
Over 9 days for 5% of orders.
More information in our shipping policy 》
How to buy now, then make payments on a purchase?
Buy items you like now, and pay in several installments interest-free*. Merchandise order, over $35.00 required. Make monthly payments for select products. Click on item for 'Shop Pay' details and to qualify or options in checkout.
*Why does Dogboxx not have a membership fee?
Like many family owned and operated businesses, DogboxX strives to keep overhead expenses low and pass the savings to you.
How do I return an item?
To be eligible for a return, your item must be in the same condition that you receive it. Learn more
Looking for more dog products, or living outside of the United States?
Shop more dog products, as an Amazon Associate* we earn commission from qualifying purchases, and no extra out of your pocket for you. Find hundreds of additional dog toys, dog beds, nutrition products, kennels and dog houses... CLICK HERE >
Item out of stock in our site or can't find what you are looking for: SHOP DOG TOYS NOW! >
Learn more in our terms of service Policy.
Is DogboxX a reputable and trustworthy business for online dog products and secure card processing?
Who is DogboxX?
First and most importantly, we utilize the popular and credible platform and credit card processing through Shopify.com so you may feel safe in purchasing products from us.
Some history: beginning with ideas in 2019, DogboxX, a Colorado-based sole
proprietorship, was founded as a local dog sitting, dog walking and
pooper scooper family owned and operated business. We still run the dog
sitting business to this day.
However, due to our passion and enjoyment for dogs and fish aquariums for over 45 years, we've also expanded our residential and commercial service to offering product lines to include dogs and, eventually, our
experience in fish tanks and accessories recently.
DogboxX is registered with the Colorado Secretary of State, has credible accounts with Amazon as an Associate seller, and Affiliate. In addition, reputable PayPal and Shopify accounts. Note: as an Amazon
Associate (Amazon.com) does not support, sponsor, or endorse dogboxX.com
or FishboxX.com, our staff and owners or our affiliate businesses.
Furthermore, our local dog care services Overdoopoo.com dba Green
Mountain Dog Care or trade name:
Overdoopoo GM Dogcare, in Colorado,
USA. Welcome to search our local dog services.
When it comes to customer security and privacy, DogboxX works hard to look for every security step possible for customers purchasing online. We use the popular and credible platform and credit card processing through Shopify.com.
Does DogboxX have a guarantee on products I may purchase?
Yes, DogboxX gives a guarantee on most products we sell if item is in the original packaging and same condition before shipping.